With the clue being in the name, 3 Mobile was one of first companies to really push the 3G mobile internet broadband market to the public. Offering a range of services from a no-contract 'Pay As You Go' right through to a 7GB monthly allowance for £25 per month. Three also offer a couple of options in terms of the actual 3G modem device - using either the 'traditional' usb dongle, or a USB modem stick - which looks very much like a regular usb memory stick.
3's offerings promise "no more wires, no more hassles, no more waiting for a line to be installed. Just plug our USB modem into your computer and within five minutes you're on the web. You can even swap modem dongle between different computers. It's your broadband, so take it with you." We at mobilebroadband123 have tried the 3 USB dongle modem, and we were online in less than 60 seconds.
3 have been busy rolling out their 'Turbo network' in 2008, and the website claims that up to 85% of the UK population now lives within the Turbo Network Coverage. This figure will likely increase as time goes on.
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On 04th July 2010 Paul said:
3 in my experience is near useless! vast amounts of dropped connections and hassle! i even end up losing data allowance some months due to "no network" 3 customer services rarely of any use and seem only to have very little technical knowledge for all problems. the set script being "work is being done in your area" why has this company not appeared on the TV consumer programme "watchdog"? are not 3 accountable to someone, very poor and frustrating!
On 01st April 2010 Martin Sellers said:
The reality for many Three customers is no connection possible all or most of the time, connection manipulation and rationing caused by chronic lack of infrastructure and selling to far too many customers than the network can handle. The reality for all Three customers is a very poorly managed company not geared, and evidently not interested in the slightest to aiding the paying customer and a deeply-rooted blame culture where Three blame anything and anyone apart from themselves for slow speeds or no speed at all. Don’t be surprised if Three suggest your house may have been built with the wrong type of bricks. There is never any information on the site and customer services are clueless and difficult to deal with. If you’re a Three customer and having problems, not only are you amongst many others in the same boat, but you’re as good as on your own. Three don’t wanna know. The article above these reviews praising Three mobile broadband did tickle me. It’s a long way from the truth and hundreds of hundreds of scathing customer reviews posted in the last couple of years, and still being posted, proves it. Disgraceful company, terrible service, appalling lack of customer care. AVOID!
On 12th November 2009 phil said:
no never again poor reception poor service keeps going down .when you can get through to them they tell you its your computer.only to find out there doing work in the area.must be alot off work for the amount of time its off.very slow
On 21st October 2009 Dave said:
100% THE WORST ISP EVER I am lost for words for how terrible they are
On 27th June 2009 Jessica said:
I got a 3 payg dongle and it works well in towns and cities, but you can forget about it anywhere else.
On 23rd June 2009 Lee said:
3 has been pretty good for me during the past couple of months I've had it. I was a wee bit wary about whether I'd get a signal as I live in the country but generally I have got a decent signal.
